Overview
I do not offer any returns or refunds unless any of your items arrive damaged. If any items do arrive damaged you will have seven days from your order arriving to report the issue to showmesunflowerceations@gmail.com. Note, all sales are final. You are responsible for verifying that your shipping address is correct and can receive packages. Showme Sunflower creations is not responsible for any accidental/unnaproved orders that you place. There will be no refunds for any address errors.
Important notes for any exchnages
- To qualify for a damaged item exchange, you must send photo or video proof to showmesunflowercreations@gmail.com. No returns or exchanges will be processed without completing this step.
- For all exchanges, please allow 5-10 business days to process.
- Items in my shop are one of a kind and will have to be replaced with a similar item of the same category.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact me at showmesunflowercreations@gmail.com for questions related to refunds and returns.